This Privacy Policy describes how AI-FUTURE SPACE ("we," "our," or "us") collects, uses, processes, and protects your personal information when you use our website, mobile application, or gaming services. By registering an account or using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Account details: Phone number, full name, password, avatar preferences, and registration date.
- Verification data: Government-issued ID, proof of address, source of funds, and verification photos.
- Transaction records: Details of deposits, withdrawals, gaming history, yields earned, and wallet balances.
- Support communication: Live chat messages, requests, screenshots, and complaints sent to our support desk.
- Device data: IP addresses, browser types, operating systems, and platform usage metrics.
2. How We Use Your Information
We use your personal data to:
- Operate and provide our gaming platform, account management, and payout calculations.
- Perform mandatory identity checks, fraud prevention, and anti-money laundering (AML) compliance as stipulated in our terms.
- Process deposit and withdrawal requests securely.
- Respond to customer support inquiries and process user feedback.
- Monitor system safety and enforce our platform rules and parameters.
3. Information Sharing and Disclosure
3.1 We do not sell or rent your personal information to third parties.
3.2 We may disclose information to third-party payment providers to facilitate deposits and withdrawals, and to verification systems to automate identity verification checks.
3.3 We reserve the right to share information with law enforcement, licensing bodies, or financial intelligence authorities if required by applicable anti-money laundering laws or regulatory obligations.
4. Data Security
4.1 We implement appropriate physical, technical, and administrative security measures (such as SSL encryption and database access restrictions) to protect your personal details from unauthorized access, loss, or misuse.
4.2 While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
5. Your Data Rights
Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate details, request account closure/data erasure, or configure limits on your gaming profile as part of our responsible gambling policy.
6. Cookies and Tracking
We use session states and browser cookies to maintain your logged-in status, save your user interface preferences (such as dark mode), and analyze app performance. Disabling cookies may affect your access to platform features.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational systems. We encourage you to review this page regularly to stay informed of our data practices.
8. Contact Information
Privacy Officer: AI-FUTURE SPACE Security & Compliance
Email: support@ai-future-space.com
Website: www.ai-future-space.com